Shipping Policy

1. Order Processing

• All orders are processed within 1–3 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

• You will receive an order confirmation email followed by a shipping confirmation with tracking details once your order has been dispatched.

2. Shipping Methods & Delivery Times

We partner with reliable courier services to ensure timely delivery. Estimated delivery times are:

• Local / Domestic Orders: 3–7 business days

• International Orders: 7–15 business days (depending on destination and customs)

Note: Delivery times are estimates and may vary due to courier delays, customs clearance, or peak seasons.

3. Shipping Costs

• Shipping fees are calculated at checkout based on product weight, order value, and destination.

• Free shipping may be offered on promotional events or when your order meets a minimum purchase threshold (e.g., PKR [X], USD [X]).

4. Order Tracking

Once shipped, you’ll receive an email with your tracking number. You can track your order directly through the courier’s website or via your Yahalacostech account dashboard.

5. Customs, Duties & Taxes (International Orders)

• Customers are responsible for any customs duties, taxes, or import fees applied by their country.

• Yahalacostech is not liable for delays caused by customs clearance.

6. Undeliverable or Returned Packages

• If an order is returned to us due to incorrect address details, refusal to accept, or failure to pick up from the courier, the customer is responsible for reshipping costs.

7. Damaged or Lost Packages

• If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.

• If your package is lost in transit, we’ll work with the courier to resolve the issue and either resend your order or issue a refund.